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Testimonials / Reviews

Check out our reviews from happy customers below!

GIRLTRILLION MUSIC

26th August

We rented the princess castle bounce house for my daughter’s birthday and she absolutely loved it! The setup was quick and professional, and the whole process was smooth from start to finish. Great company to work with — we’ll be booking again for future parties.

Nicole “Nixie” Juarez

11th July

I cannot recommend Castellanos Bounce Houses enough!! I’ve used them multiple times, and every single experience has been absolutely top-tier. The owners are incredibly friendly and personable—it honestly feels like I’m talking to family whenever I book with them. They’re super flexible and always go above and beyond to make sure I get exactly what I need for the occasion. Their prices are incredibly fair, especially considering how long you get to keep the bounce house. It gives the kids hours and hours of fun without any rush or stress, and that alone is worth it! Set-up was a breeze—they came right on time, hooked everything up to my water hose and outlet, and the combo was ready to go in minutes. Tear-down was just as smooth. Fast, efficient, and completely hassle-free! If you’re looking for a bounce house company that’s professional, friendly, and makes your party planning easy and fun, THIS is the one. Seriously—don’t hesitate. Book them!

Angie Zinn

6th July

We have been using their services for many many years now. They are the absolute BEST and have the absolute BEST selection around! The customer service is amazing and so kind! Great communication and always prompt! They clean and sanitize everything. Everyone always comments on how much fun they have using their products! We highly recommend them to everyone!

Andrea Ratliff

28th June

Absolutely the best ever! We have been using their services for years now. We are always so thrilled! They are always on time (or early!), never late. They have the BEST selection around. And they are such a joy to work with. Wouldn't use anyone else!

April Morgano

25th June

Absolutely Outstanding Service! Castellanos Bounce Houses is truly a gem in the Crest Hill community. From the moment you reach out, you can feel the dedication and care they put into every interaction. The owner goes above and beyond to ensure every customer has a smooth, fun, and memorable experience. What really sets this company apart is their generosity and community spirit. They’ve donated items to support local fundraisers, showing just how much they care about giving back. It’s rare to find a business that’s not only professional and reliable but also deeply rooted in honesty and compassion. If you're looking for a bounce house rental company that treats you like family and delivers top-notch service, look no further. You won’t find a more honest or dedicated owner anywhere else. Highly recommend!

5/ 5 after 30 reviews

Noha Mohamed / Mar 2025 (click to view)
5

They were extremely efficient and professional. We originally planned to have the bounce house outdoors, but he suggested setting up in the garage due to inclement weather and brought with him the required material to set up indoors. The kids had so much fun and they were agreeable to extend the rental. Overall great experience and would use them again

Dorothy Kruczek, MSW / Jan 2025 (click to view)
5

Every September, we book a bounce house and chair/table rentals from Castellanos and they never disappoint!! They are always professional, super nice, and go the extra mile to make sure our party is flawless and amazing and my stress level remains low! They are always so patient with my questions and concerns and are so helpful with my ideas! This year especially, I ordered online and didn't realize I order the wrong quantities of chairs and tables. A couple days before, the owner called me to just confirm because she and her husband felt like something was not right. I AM SO THANKFUL SHE DID!!! She was able to add the extra chairs and table and I am so appreciative she took the time to make sure it was perfect for the party. Customer service like that is hard to find these days! Anyways, I would recommend Castellanos Bounce Houses 100% and know they will treat you just right. They are amazing and family owned! But don't just take my word, try them out and I know you will have a great experience!

Jessica Kuhn / Oct 2024 (click to view)
5

I would highly recommend renting from this company the owner is very professional, and it was so fast putting it up and taking it down. And totally worth the price will most definitely be doing this again. Thank you for helping us out for my sons birthday party.

Laura / Sep 2024 (click to view)
5

We rented a waterslide bounce house for my daughter's 9th birthday and the service we received was top notch. From the setup to the break down everyone was very professional. I would highly recommend renting from Castellanos Bounce Houses!

Kimberley Tice / Aug 2024 (click to view)
5

We have 3-4 parties a year and will ONLY use Castellanos for our bounce houses! They are always professional, reliable, and have a great selection, all while maintaining competitive pricing. I can’t recommend them enough!

Michelle Lopez / Jul 2024 (click to view)
5

A few years ago, we chose Castellanos Bounce Houses for our church block party because of their reasonable prices and all of the options to choose from and have used them every year since. Heather's response time is extremely quick and she is always friendly. They are always on time to set up and take down the clean houses. At set up, Heather's son is friendly, thorough and professional when going over the agreement. Highly recommended!!!!!

Joey Grills / Apr 2024 (click to view)
5

The tables, tent and chairs were perfect! Set up and take down was quick and easy! I would recommend anyone needing stuff for and event get ahold of these guys.