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Testimonials / Reviews

Check out our reviews from happy customers below!

Nicole “Nixie” Juarez

11th July

I cannot recommend Castellanos Bounce Houses enough!! I’ve used them multiple times, and every single experience has been absolutely top-tier. The owners are incredibly friendly and personable—it honestly feels like I’m talking to family whenever I book with them. They’re super flexible and always go above and beyond to make sure I get exactly what I need for the occasion. Their prices are incredibly fair, especially considering how long you get to keep the bounce house. It gives the kids hours and hours of fun without any rush or stress, and that alone is worth it! Set-up was a breeze—they came right on time, hooked everything up to my water hose and outlet, and the combo was ready to go in minutes. Tear-down was just as smooth. Fast, efficient, and completely hassle-free! If you’re looking for a bounce house company that’s professional, friendly, and makes your party planning easy and fun, THIS is the one. Seriously—don’t hesitate. Book them!


Angie Zinn

6th July

We have been using their services for many many years now. They are the absolute BEST and have the absolute BEST selection around! The customer service is amazing and so kind! Great communication and always prompt! They clean and sanitize everything. Everyone always comments on how much fun they have using their products! We highly recommend them to everyone!


Andrea Ratliff

28th June

Absolutely the best ever! We have been using their services for years now. We are always so thrilled! They are always on time (or early!), never late. They have the BEST selection around. And they are such a joy to work with. Wouldn't use anyone else!


April Morgano

25th June

Absolutely Outstanding Service! Castellanos Bounce Houses is truly a gem in the Crest Hill community. From the moment you reach out, you can feel the dedication and care they put into every interaction. The owner goes above and beyond to ensure every customer has a smooth, fun, and memorable experience. What really sets this company apart is their generosity and community spirit. They’ve donated items to support local fundraisers, showing just how much they care about giving back. It’s rare to find a business that’s not only professional and reliable but also deeply rooted in honesty and compassion. If you're looking for a bounce house rental company that treats you like family and delivers top-notch service, look no further. You won’t find a more honest or dedicated owner anywhere else. Highly recommend!


Frances Vaughan

21st June

Castellanos Bounce Houses was the STAR of the show at our family event! We rented a hybrid bounce house waterslide for the big day. The service was top notch from the moment we called them. They were mindful of taking care of OUR property as they set up and took down the bounce house. They were on time, the price was right (you definitely get what you pay for), the bounce house was clean and obviously well cared for and they had great add-ons from games to concessions! They really are a one stop shop! If you visit their website, be sure to go to the navigation button in that top right corner. You'll find everything you need for your event there. I love that this is a family run business as well. Most importantly, the kids loved the hybrid bounce house/waterslide combo. Castellanos Bounce Houses will be who we call everytime!



5/ 5 after 30 reviews

They were extremely efficient and professional. We originally planned to have the bounce house outdoors, but he suggested setting up in the garage due to inclement weather and brought with him the required material to set up indoors. The kids had so much fun and they were agreeable to extend the rental. Overall great experience and would use them again
Every September, we book a bounce house and chair/table rentals from Castellanos and they never disappoint!! They are always professional, super nice, and go the extra mile to make sure our party is flawless and amazing and my stress level remains low! They are always so patient with my questions and concerns and are so helpful with my ideas! This year especially, I ordered online and didn't realize I order the wrong quantities of chairs and tables. A couple days before, the owner called me to just confirm because she and her husband felt like something was not right. I AM SO THANKFUL SHE DID!!! She was able to add the extra chairs and table and I am so appreciative she took the time to make sure it was perfect for the party. Customer service like that is hard to find these days! Anyways, I would recommend Castellanos Bounce Houses 100% and know they will treat you just right. They are amazing and family owned! But don't just take my word, try them out and I know you will have a great experience!
I would highly recommend renting from this company the owner is very professional, and it was so fast putting it up and taking it down. And totally worth the price will most definitely be doing this again. Thank you for helping us out for my sons birthday party.
We rented a waterslide bounce house for my daughter's 9th birthday and the service we received was top notch. From the setup to the break down everyone was very professional. I would highly recommend renting from Castellanos Bounce Houses!
We have 3-4 parties a year and will ONLY use Castellanos for our bounce houses! They are always professional, reliable, and have a great selection, all while maintaining competitive pricing. I can’t recommend them enough!
A few years ago, we chose Castellanos Bounce Houses for our church block party because of their reasonable prices and all of the options to choose from and have used them every year since. Heather's response time is extremely quick and she is always friendly. They are always on time to set up and take down the clean houses. At set up, Heather's son is friendly, thorough and professional when going over the agreement. Highly recommended!!!!!
The tables, tent and chairs were perfect! Set up and take down was quick and easy! I would recommend anyone needing stuff for and event get ahold of these guys.
We have been using castellanos bounce houses for a few years now! Last year I met the owners and they are the most friendly, accommodating family ever! They are on time for setup, they have a wonderful arrangements of inflatables, they are clean and they help make our kids birthday party a huge hit! We cant recommend them enough!
Outstanding customers service, loads of different options for any event, family run and operated, great options with very reasonable pricing, really take care of their customers. Highly recommend
Fantastic customer service! Wonderful product. Kids and adults had a blast! Will use again as well as recommend!
Highly Recommend! Responsive, on time, friendly, and affordable!
Highly Recommend! Responsive, on time, and friendly.
Would Definitely recommend. On time and quick setup/take down.
They are great to work with! Very affordable, great communication, and delivery and take down is smooth and fast. Double slide /dry bounce house was a HUGE hit. Definitely will be using again!
Ordered a bounce house for my daughter's birthday and everything went super smoothly. responses were very quick when I had questions. The guys were on time for set up/take down. I was even able to add a snow cone machine two days before the party. Thumbs up, would definitely use again.
They were very easy to work with! They delivered, set up and tore down quickly and safely! The Slide was an absolute blast! We will be renting from them again and definitely gong bigger than the two lane! Their affordability is amazing too! Well worth the money spent!
Very Professional and reliable. I definitely recommend!
Very nice people at Castellanos. We rented a huge slide and everyone loved it! The slide was in tip top shape! Cant wait to use them again!
Great service, prices and most importantly, great treatment. 100% recommended.
I highly recommend Castellano's. We rented a monster waterslide and the experience was fantastic! The slide was beautiful, clean, and a ton of fun. Both the setup and takedown teams arrived on time and the overall rental experience was great.
We had a great time on the volcano slide. Super easy set up and take down from the company. We will definitely use again next time. Highly recommend! Fast response also
Castellanos Bounce House is a family-run business and the owner Heather was amazing to work with. She was super responsive and friendly and the prices are more than fair. In addition, she and her family were very generous with their time and equipment given the event was for a non-profit foster children. Highly recommend.
Great service and really reasonable pricing!
Extremely professional. We called a dozen bounce house rental companies for a last minute rental and they were by far the nicest and most affordable option. We loved that they accommodated our request because we originally wanted to rent a water slide but the weather forecast changed and we had to switch to a dry bounce house. They were quick to help us find a new bounce house that fit our families needs. They showed up on time. Set everything up and came back to clean up at the end of the day. I will continue to recommend them to anyone who asks and look forward to using them in the future!
They were able to get me a bouncy house the day of your party after another company fell thru and at a reasonable price. They responded quick to my message, set up and pick up was quick and easy! Highly recommend.
We had a wonderful experience renting a bounce house. Their team is super professional, quick set up / pick up, and very nice to work with. The bounce house was in perfect condition and super clean. we have recommended them to everyone we know, and have already booked them for another event.
We have rented from them at least 2xs a year kids always love the bouncy house/ wet slide combo. she always has reasonable prices and good selection of bouncy houses best one around i wont rent from anyone else
We rented from Heather for a family party last weekend. They arrived on time and had a speedy set up. She and her Family were so nice and wonderful to work with. They are flexible and their prices can't be beat! the kids had a BLAST! we will definitely be using them in the future and recommending them to our friends!
prices cant be beat.. excellent customer service.. family owned and operated